Xinzhida Electronics has a complete set of quality management procedures and methods to manage and guarantee supplier selection, intermediate process inspection, product delivery audit, customer service and other aspects to ensure that the delivered products meet customer requirements.
Supplier evaluation and rating
Suppliers must be accredited by the Xinzhida Electronic Supplier Review Team before they can join. In addition, Xinzhida Electronics ranks all suppliers every year to ensure that the qualified suppliers can guarantee the quality of their products in line with Xinzhida. Electronic requirements. Not only that, but also the ISO9001 and ISO14001 standards, continue to develop suppliers, and promote suppliers to continue to improve their quality and environmental management.
Contract review
Before accepting the customer's order, Xinzhida Electronics needs to clarify the customer's request and review it to ensure that Xinzhida Electronics has the ability to fully meet the customer's needs, including technical and delivery requirements.
Production, review and control of board materials
Xinzhida Electronics shall verify and understand the design data and specifications of the customers received, and convert them into production-ready materials through CAM, and then formulate “Engineering Instructions” (MI) according to the actual production process and process of Xinzhida Electronics. For the production department as the basis for actual production. After the MI is finished, it needs a full-time engineer to conduct the audit. It must be reviewed by QA before being issued.
Incoming control
Xinzhida Electronics verifies all incoming materials and can only enter the warehouse after passing the inspection. Xinzhida Electronics has established strict incoming materials management, inspection procedures and operation methods, and has corresponding testing instruments and equipment to ensure that it has the ability to make accurate judgments on the availability of incoming materials. The materials are issued on a “first in, first out” basis, and “alerts” are issued for materials that are about to reach the shelf life, ensuring that the materials are further verified before they are used or before use.
Production process control
Accurate board engineering instructions (MI), comprehensive equipment management and maintenance and process control, rigorous intermediate inspection and monitoring, and operating procedures ensure complete control of the entire production process.
Finished product control and inspection
All PCB boards of Xinzhida Electronics must pass the on-off test and visual inspection in addition to the required physical tests. Xinzhida Electronics has a variety of advanced on-off testing machines, such as special-purpose, flying needles, to ensure accurate and efficient PCB inspection to ensure product quality.
Product delivery review
Xinzhida Electronics has set up a special function FQA. Before the products are shipped, they must be tested according to the customer's specifications. Only qualified products can be packaged. Before the product is shipped, FQA must also perform a 100% audit of the warehouse-packed products. Including product number, customer number, product quantity, shipping address, etc.
customer service
Xinzhida Electronics has a dedicated customer service team to actively communicate with customers, handle customer feedback in a timely manner, and assist in solving problems at the customer site if necessary. Xinzhida Electronics has always been concerned about the needs of customers, conducting annual customer satisfaction surveys, understanding customer needs, and timely adjusting customer service and product requirements.